Dave's Collision

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Frequently Asked Questions

Are you open on Saturday?
Yes, by appointment only. Or you can stop in from 7:30 a.m. to 5:30 p.m. Monday thru Friday.

Will the parts be ordered before I drop off my vehicle?
Yes. We order your parts as soon as you give Dave's Collision approval to work on your vehicle. This enables us to start working on your vehicle as soon as you bring it in. This also allows us to return your vehicle to you as quickly as possible.

Is there a warranty on the repairs done to my vehicle?
Yes. Dave's Collision guarantees all repairs done to your vehicle with a 3 year warranty. We also feature a lifetime warranty on all paint, backed by PPG. A written warranty is given to you when you pick up your vehicle.

If my vehicles frame is damaged is my vehicle a total loss?
No. Your car is only a total loss if the damages exceed the value of the vehicle, which is determined by your insurance company. With cars changing most have what is called a unibody (where the frame and body are molded into one) structure. Our technicians, teamed with our state of the art equipment, can return your vehicle to within 1mm of its factory specifications. If the damages are to an extreme that we can't repair it, we simply replace that portion of the vehicle.

Can you match my vehicles paint color?
Yes. With our extensive mixing system we can precisely match your cars paint. Dave's Collision has made a considerable investment in the best paint system available and our refinish technicians undergo constant training to ensure that our paint will match your vehicles.

Can I wash or wax my car when I get it home?
Yes. We suggest that if you are going to wash your car that you do so with a mild soap and a soft cloth or sponge. For the first 30 days we ask that you do not take your vehicle to a commercial car wash, due to the stiff brushes or super jets that can possibly scratch your finish. We also recommend that you do not wax your vehicle for the first 30 days to ensure that your car's paint has had sufficient time to cure. The first 30 days are the most critical for your cars finish. The care you give your vehicle, determines how your paint will look many years down the road.

Do I have to pay deductible when I pick up my vehicle?
Yes. If you are required to pay a deductible, that will need to be paid to Dave's Collision at the time repairs are completed and when you pick up your vehicle.

What types of payment do you accept?
We accept cash, check, Visa, Mastercard, Discover and Money Orders.

Can I get a ride home when I drop off my vehicle?
Yes. We will be more than happy to drop you off at your house or work when you leave your vehicle with us. And if you need to we can also come and pick you up when your vehicle's repairs are completed.

Do you have a rental that I can use?
Yes. Being as we only have two rental cars we need you to tell us in advance that you will be needing it. That way we can assure you that it will be here when you drop off your vehicle.


 

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